Question: Can A Buyer Open A Case After 30 Days?

Can eBay sellers refuse refund?

Yes, seller can refuse but if you ask eBay to step in and help and eBay finds it in your favor, the seller is obligated to accept the return..

How long after a sale can a buyer open a case?

30 daysBuyers can open a case within 30 days of the estimated delivery date and this case is a defect for a seller. The case can be escalated by either party after 8 days and cases close automatically after 30 days.

How long should I wait for an eBay item to ship?

You MUST wait until after the last estimated delivery date (EDD) you were given to file a dispute with eBay. Your Money Back Guarantee STARTS the day after the last EDD … OR on the day you receive the item.

What if buyer does not confirm cancellation?

If the buyer doesn’t respond to the cancellation request once the 10 day period is up you’ll receive an email from ebay confirming that the ‘case’ is closed and you’ll receive a refund of the seller fee.

What happens if buyer doesn’t respond to eBay case?

If the buyer doesn’t respond to your message or invoice and still hasn’t paid, here’s what you should do: … The unpaid item is then recorded on the buyer’s account, the final value fee will be credited back to you, and you can relist the item.

Should a buyer open a request against a seller how long does the seller have to respond to it?

Timeline: The seller has 10 days to respond.

Can you open a case on ebay after 30 days?

Buyer has up to 30 days from estimated delivery date to open an ebay case and up to 45 days from sale date to open a paypal case. Even if they are over the ebay 30 day rule they can still technically open a case but unable to escalate it to ebay.

How long after purchase can you open a case on ebay?

30 daysA buyer must open a case no later than 30 days after the actual (or latest estimated) delivery date.

How long does a buyer have to request a return?

On most items, the standard return period is 30 days from the estimated date of delivery.

How long does a buyer have to respond to a case on ebay?

Respond to buyer questions within three business days.

Can I get a refund after 30 days?

Under the Consumer Rights Act you have the right to return something within 30 days and get all of your money back if it’s faulty, not as described or unfit for purpose.

Is there a time limit for refunds on eBay?

Buyers have 30 days after actual (or latest estimated) delivery date to request a return. You have 8 days to respond to the request: you can either offer a refund or a replacement. If you don’t reply, or don’t offer those options the buyer can ask eBay to step in.